Clinical Applications Analyst
The Clinical Applications Analyst position is responsible for providing functional and technical support to a variety of clinical customers. This position is responsible for clinical system support including but not limited to normal maintenance of business, upgrades, system maintenance, and project management. The individual is responsible for the analysis, recommendations for corrective action and resolution of problems within the software application.
The Clinical Applications Analyst works as part of a team of IT professionals in a unique, exclusively health care environment. As a member of this team, you will offer strategic technical support to assure the highest level of customer satisfaction. The teams’ focus is to utilize critical thinking to evaluate and resolve customer issues in a creative and timely manner. Team members are expected to be become the experts for their application and have strong knowledge of clinical business processes supported by team. Team members are also expected to address extremely complex, critical customer issues. Clinical areas supported by team includes all nursing areas, Pharmacy, OR, ED, Birthing Center and Physicians.